In stock = in stock
Is your order in stock? We ship it right away! No lies on our website: in stock really means in stock.
We ship via bpost. Order before 13:00 on a business day? You'll receive it the next business day (in Belgium)! Order during the weekend? You'll receive it on Tuesday!
+1 day for Luxembourg
+2 days for France & Germany
Free shipping
We ship every order for free from €49 in Belgium & Luxembourg, from €500 in Germany and from €750 in France!
The only exception is the Humpter DJ booths: these are best picked up in store.
Is your order below these amounts? Then you only pay €6,5 in shipping costs in Belgium & Luxembourg and €15 in France & Germany!
14-day return policy
Made a mistake with your purchase?
Let us know within 14 days: you can return everything to us in its original packaging and we'll refund your order!
No longer have the packaging, but the item is still in perfect condition? In that case, we'll take the order back at 80% of the purchase price!
Pro Gear Lease
Need equipment urgently, but don't have the budget right now? Then check out Pro Gear Lease, the solution to pay for your order in installments!
We help you make the right choice, work out the best proposal, and once you approve, your order ships immediately!
Lightning-fast advice
Ask a question via our website? During office hours, you'll get an answer in less than 2 minutes! Rather give us a call? That's absolutely possible too!
For a more detailed question or a custom quote, you can also always send us an email: we'll get back to you within 24 hours, weekends included! Or just drop by our store!
Demo in our Black Box
Prefer to experience what you're buying first? Like to test your new DJ gear before you decide?
That's exactly why our Pro Gear Experience Store in Sint-Niklaas was created! Not a soulless warehouse, but the ideal setting to immerse yourself in light, sound, and special effects!
After-sales service
Got questions about the device you bought? Not sure exactly which cable goes where? We're happy to help!
Call us or send a message via our chat and we'll figure out together how to help you! Still stuck? Then drop by our store and we'll sort it out on the spot!
Two-year warranty
All our devices come with a 2-year warranty. Something suddenly stopped working?
Send us your device or bring it in, and we'll take care of the repair! Is the repair not covered by the warranty? Of course, you'll first receive a clear quote, and you decide what happens next!
